Windows Media Player 11 doesn’t start or some elements are broken

If you use Windows Media Player 11 and you get a message such as, “An internal application error has occurred”, the application doesn’t start or some elements of the application is blank and doesn’t show anything, there may be a fix for you. The problem is, is that some components are not fully registered with the system and so re-registering them should fix it.

  1. Click Start, click Run, type regsvr32 jscript.dll, and then click OK.
  2. Click Start, click Run, type regsvr32 vbscript.dll, and then click OK.
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Get paid to review this post! - Posted in Windows Media |

57 comments

  1. whitestripes GREECE says:
    July 9th, 2007 at 8:49 pm

    Thanks a lot for the tip. Didn’t think it would work but it did (i had already installed wm 11 after wm 10 didn’t work with no success)

  2. Ron CANADA says:
    July 18th, 2007 at 4:55 am

    It worked! Thank you so much, we have been without media player for weeks.

    Cheers

  3. drfolmer NETHERLANDS says:
    July 27th, 2007 at 5:48 pm

    Thanks it works also on xp:)

  4. john dunlop UNITED KINGDOM says:
    August 6th, 2007 at 12:32 pm

    I tried to restore it but, i had an error code, 0×80004005. can anyone help ? please…

  5. Mike UNITED ARAB EMIRATES says:
    August 19th, 2007 at 5:22 pm

    worked for XP - thanks

  6. Dave C. CANADA says:
    August 24th, 2007 at 6:53 am

    Same problem as Mike. I get an error of 0×80004005 when trying to re-register wmp. HELP !!! There is no way to download wmp for Vista yet V 11.0.6000.6336 Other people had to use there “Upgrade Vista” disc that came with their computer, that was preloaded with Vista. They say it may work - It repairs the files and doesn’t actually upgrade you.

  7. auks UNITED KINGDOM says:
    August 31st, 2007 at 2:30 pm

    omg thank you so much its worked i love you!!!!!! LMAO
    if people get that 0×80004005 error do this:
    vista: go to acssories
    then command prompt
    right click run as admin
    then type the first one click ok then the second one click ok and it should work

    thanks again

  8. grammophone GREECE says:
    September 4th, 2007 at 9:33 am

    Thank you so much! Your tip worked in my Windows 2003 Server, where sometimes the media player wouldn’t open.

  9. earth is dying CANADA says:
    September 6th, 2007 at 10:03 am

    Absolutely nice and simple. However, only that great gentleman or (woman) who made this simple solution available to us deserves the credit. THANK YOU SO MUCH BODY!

  10. davidcn47 says:
    September 8th, 2007 at 9:27 pm

    thank u,thank u,thank u,thank u,thank u,thank u,thank u,thank u

  11. Mark Worden CANADA says:
    September 21st, 2007 at 2:43 pm

    Glad to find this tip, though it didn’t solve my problem with WMP 11 in Vista. It did inspire me to try a new search in Google…

    “Windows Media Player” register dll

    One of the results took me to the page that finally helped me fix the problem…

    http://zachd.com/pss/pss.html

    I tried “regsvr32 wmp.dll” and that finally did the trick for me.

    Thanks guys for the help…I also got that 0×80004005 error as some of you did, but got through it with your tips.

    Thanks again!

    Mark

  12. Leeroy UNITED KINGDOM says:
    September 22nd, 2007 at 6:46 pm

    Mark Walden = good man , worked for me on WMP on vista !!!!

    cheers

  13. Michelle UNITED STATES says:
    September 29th, 2007 at 2:49 pm

    Hello, I am having a problem with WMP 11 on vista I am getting and error C00D10B5 can anyone help. Please.

  14. samme BELGIUM says:
    October 10th, 2007 at 4:38 pm

    Wow this worked. Thanks alot ! I was about to format my whole pc ;)

  15. Iscariah NETHERLANDS says:
    October 17th, 2007 at 11:39 pm

    (y)(y) WOW! It worked!!!!! Thanks a million! Great! :d:d

  16. resukq UNITED STATES says:
    October 29th, 2007 at 3:43 am

    dude thanks a lot, ive been trying to fix this all day:)

  17. mark UNITED KINGDOM says:
    December 4th, 2007 at 5:33 pm

    you’ve made my day thanks

  18. john UNITED KINGDOM says:
    December 6th, 2007 at 1:40 pm

    Nice one, worked a treat:)

  19. Steven UNITED KINGDOM says:
    January 10th, 2008 at 9:02 pm

    :( This doesn’t work for me. Got the error code. Right-clicked on Run to try and run as administrator but just doesn’t give me the option. Microsoft are absolutely no help as ever.

    Glad it works for others though.

  20. Dave UNITED STATES says:
    February 1st, 2008 at 11:42 am

    :| Holy crap, It worked.. Been searching for almost 3 months… Nice and simple, gotta love Microcrap (I mean Microsoft)!!!

  21. Milos ITALY says:
    March 11th, 2008 at 7:52 pm

    Thank you guys!!! You are great!! I have been serching for weeks!!! Thanks!!!!

  22. Peter UNITED KINGDOM says:
    March 18th, 2008 at 11:02 pm

    I love you!

  23. Amanda JAPAN says:
    March 24th, 2008 at 1:54 am

    I’m afraid none of this has worked for me. Since I installed VLC Windows Media just wouldn’t open. I do get the 0×80004005 error, but when tried to fix it, nothing, and when I went to the file source it told me I had a 11.0.6000.6344 version on there so it couldn’t use the version of Windows Player I am using. I am confused… I could find no such other player on my pc. If anyone has any helpful suggestions I would appreciate it. Thank you.

  24. Coder phantom SWITZERLAND says:
    March 25th, 2008 at 8:05 pm

    :) you’re the greatest!!
    It worked and you saved my live, i nearly killed myself… ;-)

    Greetings from Switzerland

  25. Fran UNITED KINGDOM says:
    March 29th, 2008 at 10:33 pm

    (y)
    Awesome..thanks Auk..was beginning to think it’d never work again!!!!
    :)

  26. Anonymous says:
    April 4th, 2008 at 8:37 pm

    sfe g!

  27. Achmed Morad ISRAEL says:
    April 15th, 2008 at 6:42 pm

    didn’t expect it to be that simple
    thanx

  28. Anonymous UNITED KINGDOM says:
    April 16th, 2008 at 12:26 am

    whats is great thanks man after ages

  29. Wouttle NETHERLANDS says:
    April 18th, 2008 at 9:42 pm

    hahaa yes! Thanks! This fixed my problem! I’ve been told to do this only with WMP.dll which did NOT work unlike your solution. Also for the ones who get an error,

    Start -> typ in cmd.exe -> right click it and Run as Administrator -> type in regsvr32 jscript.dll -> press enter and click OK -> type in regsvr32 vbscript.dll and click OK -> done :)

  30. jacky AUSTRALIA says:
    April 30th, 2008 at 2:12 am

    thanks so much..it really workssssssss

  31. patrick SERBIA AND MONTENEGRO says:
    May 4th, 2008 at 8:09 pm

    ooooohhhh my god i was amazet wowowowowoowow i didnt think it would work!!!!!!!!

  32. Tony AUSTRALIA says:
    May 10th, 2008 at 3:14 pm

    Im having this problem did the regsvr now Vista wont boot fully. I have the toshiba recovery disks if use this to complete the repair will this formatt my Hard Disk??????

  33. imp says:
    May 14th, 2008 at 1:11 pm

    thank you very much!

  34. Streets UNITED STATES says:
    June 18th, 2008 at 1:42 am

    I have XP, AND it work great thanks!

  35. a scott GERMANY says:
    June 18th, 2008 at 12:41 pm

    Having problem with my wmplayer on vista I have tried all the solutions that have been given but it stil won’t load. It keeps coming up with the same problem; fault module nam is Kernel32.dll with a fault module version 6.0.6000.16386
    Someone please help me.

  36. mahmoud hamada says:
    June 21st, 2008 at 10:56 am

    :P:P:P woooooooooooow guys!! thanks very much!!!!!!!!!!!

  37. Avo says:
    July 1st, 2008 at 9:46 pm

    having problems with wmp, whenever i try to start it up it just says ‘Windows Media Player Has Stopped Working’
    ‘A problem has caused the program to stop working correctly, windows will close the program and notify you if a solution is available’

    no error codes nothing, cant reinstall wmp cos it says i have a newer version the the intsllation file available from the microsoft site cant see how to resolve this.

    Any Help, cheers Avo

  38. mitakvd BULGARIA says:
    July 6th, 2008 at 8:45 am

    Hi,

    It works for me, but I need to do that every time I start Vista. What can I do?

    Any help, please

  39. harry UNITED KINGDOM says:
    July 8th, 2008 at 8:31 pm

    cheers mate

  40. luka SLOVENIA says:
    July 10th, 2008 at 8:35 pm

    :) This totally works. Thanks for this quick and simple solution.(y)

  41. mairh GREECE says:
    July 18th, 2008 at 12:57 pm

    i did this ( Start -> typ in cmd.exe -> right click it and Run as Administrator -> type in regsvr32 jscript.dll -> press enter and click OK -> type in regsvr32 vbscript.dll and click OK)
    and the problem is fixed but when i restart my computer wmp stop working again and i have to do it from the beginning Why ih this happening?

  42. jregidor says:
    July 21st, 2008 at 12:06 am

    :) thank you so much!!!

  43. Kenny UNITED KINGDOM says:
    July 24th, 2008 at 7:57 am

    I’m either being really computer illiterate or there’s a fundamental problem somewhere, so can anyone please help me! After I click on the Start button where do I click on ‘Run’?? I can’t see a ‘Run’ button anywhere. Please help, this whole WMP issue is driving me mad, it worked fine then it stopped suddenly, I got a guy at work to fix it for me and now it’s not working again!!!!

  44. Krysti UNITED STATES says:
    August 25th, 2008 at 8:33 pm

    I did this… went to command prompt, right click, run as administrator and registered both dll files successfully, but I too have to do this every time I restart my computer. Does anyone have a permanent fix or will I always need to do this. Grrrrrrr, hate Vista!

  45. trarick UNITED STATES says:
    August 30th, 2008 at 1:44 pm

    Thanks so much! I was having so much difficult with this computer because of media player, and you got me through it. :D

  46. Anh Tuan VIET NAM says:
    September 13th, 2008 at 10:39 am

    I were searching for two days but i did not saw any right solution.
    I did and fantastic it worked.
    Thanks so much!

  47. Anonymous says:
    September 14th, 2008 at 10:05 pm

    ty so much!

  48. andy says:
    September 16th, 2008 at 2:45 am

    (y)(y)(y)(y)(y)thanks bro(y)(y)(y)(y)(y)

  49. Tanya says:
    September 28th, 2008 at 4:41 pm

    awesome! thanks so much.

  50. gilbert PHILIPPINES says:
    September 30th, 2008 at 4:28 am

    thanks Mark worden..
    i did use your tips..especially
    the one in qoutation..my wmp works now..

  51. Paul UNITED KINGDOM says:
    October 1st, 2008 at 9:38 am

    Thank you so much my WMP11 wasn’t opening on XP, found this tip through google and it totally fixed the problem. Brilliant.

  52. Marius NETHERLANDS says:
    October 14th, 2008 at 9:52 pm

    Thank you soooo much, crappie microsoft support :)

  53. jules BELGIUM says:
    October 26th, 2008 at 10:58 am

    I have the same problem that WMP 11(vista) refuses to respond when i run the program. its like i didn’t even activated it.

    when i run these 2 commands in cmd.exe (as administrator) i get an error like this:

    – Impossible to load module “jscript.ddl”. Make sure the binair file is saved in the given path. Track down the error by searching for trouble with the binair file or the dependant ddl-files.
    Cannot find the given module. –

    Can somebody please help me? I’m using other media programs but none are as good as WMP 11 …

    greetings

  54. jules BELGIUM says:
    October 26th, 2008 at 11:00 am

    I have the same problem that WMP 11(vista) refuses to respond when i run the program. its like i didn’t even activated it.

    when i run these 2 commands in cmd.exe (as administrator) i get an error like this:

    – Impossible to load module “jscript.ddl”. Make sure the binair file is saved in the given path. Track down the error by searching for trouble with the binair file or the dependant ddl-files.
    Cannot find the given module. –

    Can somebody please help me? I’m using other media programs but none are as good as WMP 11 …

    greetings
    (sorry for the double post, my email-adress wasn’t correct)

  55. jules says:
    October 26th, 2008 at 6:50 pm

    i’m so stupid! i typed .ddl in stead of .dll

    human error :p
    problem solved! thx for the advice

  56. MinZ says:
    November 10th, 2008 at 10:52 am

    Thank You!! I love you SOOOOOOO much whoever you are. I’ve been trying to find a solution to this for 3 months now! You’re a doll!

  57. mo CZECH REPUBLIC says:
    November 14th, 2008 at 12:15 pm

    Thank you,
    This worked perfectly on Windows Vista sp2 Ultimate.

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